1. How did you learn to Code?
I took coding classes while at West Point and honed my web design skills when I left my day job as a Technical Writer for the U.S. Army Corps of Engineers. I'm also a proud participant of the CoderGirl program.
2. Do you generate the content for my site?
This, by far, is one of the most important questions you can ask when hiring the right web designer. You don’t need a beautiful website, you need a professionally branded site that connects and converts with your target audience. I copywrite all the sites I design so you can get the results you’re looking for.
3. Are you organized? Do you have a process?
My process is tight. Why is this important? Because I value your time. By weeding out the clients who aren’t a good fit I make room for the ones who are. I have a detailed on boarding process I’ve perfected over time and it works like a well-oiled machine. I’m able to stay on top of what I need next from my clients while giving them plenty of time to react – keeping us both on schedule. My clients are never surprised and always know what’s coming next.
4. What is your client experience like?
I know it’s daunting + exciting + thrilling to find the right web designer and make an investment in a professionally developed website for your business. I pride myself on not just building websites but building collaborative client relationships that I maintain well after launch. Additionally, my clients always know what to expect throughout each step in the process and are thrilled with the results I deliver. But don’t just take my word for it (I’m not blushing, you’re blushing!).
5. What platform do you design on?
I use the Squarespace platform for *almost* all websites I design after switching from WordPress. Squarespace is powerful, clean, mobile responsive, design-driven and user friendly. There are no plug-ins to install, updates to worry about or third party apps to pay for. That said, if you feel a Wordpress site better serves you let’s grab a call and find out why.
6. What is SEO and do you include it in your services?
Search Engine Optimization. It's how you get ranked organically on the first page of google. Each website I design comes with basic SEO implementation. If you’re looking to grow your business pairing a professionally branded website with a front page Google ranking is a powerful combination. I have 100% success rate in getting my clients listed on the first page. Learn more about my SEO Plus Plan here.
7. What is your payment schedule?
I require a 50% non-refundable deposit and a signed contract to reserve your start date on my calendar. Once your project is complete, and you’re thrilled with the results, the remaining 50% is due before publishing your site. See the investment packages here.
8. What is your turn around time?
I only take on one custom website client per month so I can give your site the time and attention it deserves. Depending on how many revision cycles we need, developing your site takes 6-8 weeks. Read more about my detailed process here.
9. Can we expedite the process? Do you have a rush fee?
For a professionally branded website that includes expert copywriting and SEO implementation (if selected), 6-8 weeks is already a tight timeline. However, if you need a rush project be sure to state so up front and I’ll get a quote to you.
10. Will you maintain my site after launch?
Your business is as fluid and changing as you are. Many of my clients have me focus on maintaining their site while they do what they do best: run their business. The maintenance package is $75 / month and you’ll get up to four changes / updates a month to your site. This includes publishing blog posts, updating content, adding testimonials, etc.