Last Updated 10 May 2019.
Throughout the contract the terms “we,” “us” and “our” refer to Be Aligned Web Design; the terms "I," "you" and "yours" refer to the client (unless specifically stated otherwise).
1. Design Services - Fine Print
Pricing does not include Squarespace hosting or subscription plans. Client assumes all fees for purchase rights to stock photos. Web design projects will be scheduled with an official start date after this contract is signed and a 50% non-refundable deposit is paid in full. Once your project is complete, the remaining portion of the invoice is due before publishing your website.
Each project is allotted three comprehensive revisions which does not include a template change. Revisions outside of the package allotment will be billed separately at an hourly rate of $75 / hour with a minimum $75 fee.
3. Project Timeline
We limit the clients we take on each month so we can give your website the time and attention it deserves. Our general turn around time is 6-8 weeks. Your timely feedback during the comprehensive revision process is greatly appreciated.
While we appreciate feedback within 24 hours, you are required to respond NLT one week from date of the proposed website draft. If timeline is not met, and feedback is not given, we will publish the site as is, close out the project, and invoice the remaining amount on the contract.
Copywriting is an essential element of effective online marketing. It is the art and science of strategically delivering words that get customers to take action. We copywrite your website for you but ask you provide us with bios and as much information as possible to streamline this process.
5. Custom, Heart-Centered Websites
We pride ourselves on our work and the ability to exceed our clients' needs and expectations. Each website we create is authentic to you and your brand. Just like the unrepeatable miracle you are, your website will never be replicated.
6. Monthly Support Plan
Let us maintain your website so you can focus on what you do best–running your business. With our Monthly Support Plan you’ll have us on call after launch. You’ll be allotted up to four changes to your site per month including adding testimonials, new products, additional services, updating portfolios, etc.
The reoccurring monthly rate is $75 / month for service-based industries and $150 / month for E-Commerce sites. You will be charged via the credit card you provided every month on the date your website is published. Unused updates do not “rollover” from month to month. There is no contract required for the optional Monthly Support Plan and you can cancel service at any time.
Each website we design comes with basic Search Engine Optimization (SEO) work and a sitemap, allowing Google to crawl, understand, and ultimately, rank your website. We offer an SEO Plus Plan as an additional service for businesses looking to drive traffic to their site by ranking on the first page of Google. Inquire for details.
8. Switching Platforms to Squarespace
Should you choose to update your site by switching from another platform (WordPress, Wix, etc.) we will keep a similar rank structure to minimize the chance your Google ranking will be penalized. Domain authority, an older domain recognized as a trusted google website, is often more important than what platform you use and what you gain in speed and usability through making the switch to Squarespace may even increase your ranking. That said, we expressly state we make no promises your ranking will remain the same should you choose to switch platforms.
9. Custom CSS and Other Code Injections
We delight in using custom code to truly customize your website. That said, we charge an hourly rate of $75 / hr with a minimum $75 fee for coding that goes beyond the scope of this project. Should code need to be maintained after publishing your site, and you are not on our maintenance plan, you will be invoiced again.
10. Right to Refuse Service
We believe every person is a beautifully unique miracle who has a special gift only they can offer this world. Gifts are meant to be given and we empower our clients to do just that. After working with us you will be able to confidently share your business mission with the world. We partner with entrepreneurs and small businesses who love all people, animals, and the environment. If your business mission does not align with these values we respectfully reserve the right to decline service. #BeAlignedWebDesign
11. BAWD Tag Line in Footer
We are proud of every site we design. "Be Aligned Web Design" will be added to the footer of your website.
12. Rates Outside Scope of Work
Should you require our assistance outside these parameters our hourly rate is $75 / hr with a minimum $75 fee.
13. Office Hours and Response Time
A work-life balance is important, especially for business owners. Our office hours are from 9:00 a.m. to 5:00 p.m. Monday - Friday. Please feel free to contact us anytime during those hours via e-mail, text, phone, or Facebook Messenger. If you contact us outside of office hours we will respond the next business day. If you are on our Support Plan and request an update, please allow 24 business hours for us to make the change.
14. Preferred Method of Contact
With messages coming in from e-mails, texts, messenger, phone, and various other forms of communication from multiple clients it can be difficult to keep track of it all. We love being available to our clients, and truly go out of our way to do so, but to ensure nothing gets missed we require all website updates to be e-mailed or provided on the Website Proposal Forms we send.
15. Website Images
Client is responsible for providing all website images. We will select the images used for the site (with client input, of course) but client will be responsible for all image licensing.
17. Intellectual Property Rights to Your Materials
All materials you submit to Be Aligned Web Design for use on your website shall be obtained legally and not infringe on any copyright, trademark or other proprietary rights. Should you obtain images or other material illegally you shall be held liable for any damages resulting from infringement of such. We claim no intellectual property rights over the material you supply. You agree to hold Be Aligned Web Design harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you.
18. Liability Release
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of this site or service. Additionally, Be Aligned Web Design is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Be Aligned Web Design has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Be Aligned Web Design cumulative liability to you exceed the total purchase price of the service you have purchased from Be Aligned Web Design, and if no purchase has been made by you Be Aligned Web Design cumulative liability to you shall not exceed $100.