Terms of Use

Last Updated 9 February 2019.


Throughout the contract the terms “we,” “us” and “our” refer to Be Aligned Web Design; the terms "I," "you" and "yours" refer to the client (unless specifically stated otherwise).

1. Design Services - Fine Print

Pricing does not include Squarespace hosting or subscription plans. Client assumes all fees for purchase rights to stock photos. Web design projects will be scheduled with an official start date after this contract is signed and a 50% non-refundable deposit is paid in full. Once your project is complete, the remaining portion of the invoice is due before publishing your website. 

2. Revisions 

Each project is allotted three comprehensive revisions which does not include a template change. Revisions outside of the package allotment will be billed separately at an hourly rate of $75 / hour with a minimum $75 fee.

3. Project Timeline

We limit the clients we take on each month so we can give your website the time and attention it deserves. Our general turn around time is 2-4 weeks but may take longer based on specific circumstances. Your timely feedback during the comprehensive revision process is greatly appreciated. 

While we appreciate feedback within 24 hours, you are required to respond NLT one week from date of proposal. If timeline is not met, and feedback is not given, we will assume you are OK with publishing the site as is.

4. Copywriting

Copywriting is an essential element of effective online marketing. It is the art and science of strategically delivering words that get customers to take action. We copywrite your website for you but ask you provide us with bios and as much information as possible to streamline this process.

5. Custom, Heart-Centered Websites

We pride ourselves on our work and the ability to exceed our clients' needs and expectations. Each website we create is authentic to you and your brand. Just like the unrepeatable miracle you are, your website will never be replicated. 

6. SEO

Search Engine Optimization is required to be organically ranked on google. Each website we design comes with basic SEO work and a sitemap, allowing Google to crawl, understand, and ultimately, rank your website.

7. Switching Platforms to Squarespace

Should you choose to update your site by switching from another platform (WordPress, Wix, etc.) we will keep a similar rank structure to minimize the chance your Google ranking will be penalized. Domain authority, an older domain recognized as a trusted google website, is often more important than what platform you use and what you gain in speed and usability through making the switch to Squarespace may even increase your ranking. That said, we expressly state we make no promises your ranking will remain the same should you choose to switch platforms.   

8. Custom CSS and Other Code Injections

We delight in using custom code to truly customize your website. That said, we charge an hourly rate of $75 / hr with a minimum $75 fee for coding that goes beyond the scope of this project. Should code need to be maintained after publishing your site, and you are not on our maintenance plan, you will be invoiced again. 

9. Right to Refuse Service 

We believe every person is a beautifully unique miracle who has a special gift only they can offer this world. Gifts are meant to be given and we empower our clients to do just that. After working with us you will be able to confidently share your business mission with the world. We partner with entrepreneurs and small businesses who love all people, animals, and the environment. If your business mission does not align with these values we respectfully reserve the right to decline service. #BeAlignedWebDesign

10. Domain Name

If you have already purchased a domain name there will be an additional $99 fee to transfer and connect it to your Squarespace account. 

11. BAWD Tag Line in Footer

We are proud of every site we design. "Be Aligned Web Design" will be added to the footer of your website. Removal of this tag is prohibited and will result in a $299 fee. 

12. Rates Outside Scope of Work

Should you require our assistance outside these parameters our hourly rate is $75 / hr with a minimum $75 fee. 

13. Office Hours and Response Time

A work-life balance is important, especially for business owners. Our office hours are from 9:00 a.m. to 5:00 p.m. Monday - Friday. Please feel free to contact us anytime during those hours via e-mail, text, phone, or Facebook Messenger. If you contact us outside of office hours we will respond the next business day. If you are on our Support Plan and request an update, please allow 24 business hours for us to make the change.

14. Preferred Method of Contact

With messages coming in from e-mails, texts, messenger, phone, and various other forms of communication from multiple clients it can be difficult to keep track of it all. We love being available to our clients, and truly go out of our way to do so, but to ensure nothing gets missed we require all website updates to be e-mailed or provided on the Website Proposal Forms we send. 

15. Website Images

Client is responsible for providing all website images. We may request to be part of the image selection process but client will be responsible for licensing all images.  

16. Privacy Policy

It is required by law to have a Privacy Policy on websites that collect any information (name, email, phone number, etc.) from it’s visitors. The average cost to have a lawyer draft a Privacy Policy is $600. One of the many benefits for working with me is that you will receive a lawyer-approved privacy policy at no additional charge and no other web designer on the market offers this perk. 

I, Erin Neumann (Be Aligned Web Design Owner), graduated from West Point with a degree in Law and Legal Studies and have a Masters in Business Administration. I extensively researched Privacy Policy terms and conditions before writing the one I offer you. It was reviewed and edited by a lawyer for legality purposes. That said, responsibility falls on you, the client, to do your due diligence regarding specific state restrictions and agree to hold Be Aligned Web Design harmless for any reason.

17. Intellectual Property Rights to Your Materials

All materials you submit to Be Aligned Web Design for use on your website shall be obtained legally and not infringe on any copyright, trademark or other proprietary rights. Should you obtain images or other material illegally you shall be held liable for any damages resulting from infringement of such. We claim no intellectual property rights over the material you supply. You agree to hold Be Aligned Web Design harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you.

18. Liability Release

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of this site or service. Additionally, Be Aligned Web Design is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Be Aligned Web Design has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Be Aligned Web Design cumulative liability to you exceed the total purchase price of the service you have purchased from Be Aligned Web Design, and if no purchase has been made by you Be Aligned Web Design cumulative liability to you shall not exceed $100.

19. Indemnification

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms of Use, or any use by you of our site. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.